Training Workshop on “Selling Skills and Sales Management”

Young Consultants (YC) conducted a two-day training workshop on Selling Skills and Sales Management for Maple International in Dhaka, Bangladesh. The programme aimed to enhance participants’ sales capabilities and strengthen their understanding of effective sales management practices. The training covered key areas including direct selling and sales calls, negotiation and sales closing techniques, prospect identification and prospecting, complaint and conflict handling, distribution and channel management, and the essential qualities of a successful salesperson.

YC was responsible for coordinating the overall training programme, including mobilizing trainers and resource personnel, conducting a training needs assessment, developing and finalizing training modules, preparing instructional materials, and arranging logistical support. The assignment also involved delivering the training sessions, distributing certificates, recognizing four outstanding participants, collecting participant feedback, and preparing the final training report.

Scope of Services Provided
1. Mobilization of Trainers and Resource Personnel

Mobilized trainers and resource personnel to facilitate the workshop and ensure effective delivery of the training programme.

2. Training Needs Assessment

Assessed participants’ training needs to identify key learning priorities and align the workshop content with the requirements of selling skills and sales management.

3. Training Module Development and Finalization

Developed and finalized training modules covering selling techniques, sales management, prospecting, negotiation, sales closing, complaint handling, and distribution channel management.

4. Preparation of Training Materials

Prepared and developed the necessary instructional materials and supporting resources for the training workshop.

5. Training Delivery and Logistical Support

Arranged the required logistical support and conducted the two-day training workshop in Dhaka according to the scheduled programme.

6. Certification and Recognition of Outstanding Participants

Prepared and distributed certificates to participants upon completion of the workshop and selected four outstanding participants for recognition and awards.

7. Participant Feedback and Training Evaluation

Collected feedback through participant evaluation forms to assess the relevance, effectiveness, and overall quality of the training programme.

8. Final Training Report Preparation

Compiled relevant training information, evaluation feedback, and programme outcomes and prepared the final training report.

Key Deliverables
Training needs assessment and finalized training modules.
Training materials and supporting instructional resources.
Two-day training workshop on Selling Skills and Sales Management.
Certificates distributed to participants and four outstanding participants recognized.
Participant feedback and training evaluation results.
Final training report documenting the workshop activities and outcomes.