Training on Negotiation and Communication Skills

Young Consultants (YC) conducted a training programme on Negotiation and Communication Skills for BEPZA Counsellors, under an assignment commissioned by the IFC-Bangladesh Investment Climate Fund of the World Bank Group. The programme aimed to strengthen participants’ negotiation and communication competencies through structured training and practical learning. The training was delivered in Dhaka and Chittagong, with the course covering the fundamental principles and techniques of effective negotiation and professional communication.

YC was responsible for mobilizing trainers and resource personnel, assessing training needs, developing and finalizing training modules, preparing course materials, and arranging the necessary logistical support. The assignment also included conducting the training sessions, awarding certificates to participants, recognizing four outstanding participants, collecting participant feedback, and preparing the final training report.

Scope of Services Provided
1. Mobilization of Trainers and Resource Personnel

Mobilized qualified trainers and resource personnel to deliver the training programme in accordance with the assignment requirements.

2. Training Needs Assessment

Conducted a training needs assessment to identify participants’ learning requirements and determine the key areas to be addressed during the programme.

3. Training Module Development and Finalization

Developed and finalized training modules covering the fundamental principles of negotiation and communication skills, tailored to the needs of BEPZA Counsellors.

4. Preparation of Training Materials

Prepared and developed the necessary instructional materials and supporting resources for effective delivery of the training course.

5. Training Delivery and Logistical Support

Arranged the required logistical support and conducted the training programme in Dhaka and Chittagong according to the scheduled arrangements.

6. Certification and Recognition of Outstanding Participants

Prepared and distributed certificates to participants upon completion of the training and selected four outstanding participants for recognition and awards.

7. Participant Feedback and Training Evaluation

Collected participant feedback through evaluation forms to assess the effectiveness and relevance of the training programme.

8. Final Training Report Preparation

Compiled the training outcomes, participant feedback, and relevant programme information and prepared the final training report.

Key Deliverables
Training needs assessment and finalized training modules.
Training materials and supporting instructional resources.
Training programme delivered for BEPZA Counsellors in Dhaka and Chittagong.
Certificates distributed to participants and four outstanding participants recognized.
Participant feedback and training evaluation results.
Final training report documenting programme implementation and outcomes.
Assignment Details
Particulars
Details
Assignment Name
Training on Negotiation and Communication Skills
Client
IFC-Bangladesh Investment Climate Fund, The World Bank Group
Country
Bangladesh
Project Location
Dhaka and Chittagong, Bangladesh
Approximate Contract Value
Not specified
Duration
2 months (as stated in the source information)
Start Date
January 2011
Completion Date
January 2011
Total Staff-Months
2 staff-months
Professional Staff-Months Provided by Associated Consultants
N/A
Associated Consultants
Not specified
Senior Professional Staff Involved
Name
Designation / Role
Mr. M. Zakir Hossain
Project Adviser
Mr. S. M. Firoj Hasan
Coordinator
Mr. Altab Hossain Faruquee
Administrative and Logistics Support
Mr. N. K. Muni
Training Facilitator
Mr. Md. Mahbub Alam
Training Facilitator